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Privacy Policy

Effective Date: July 20, 2026  ·  Contact: info@chunaragroup.com

This policy explains what information this website collects, how we use it, and the choices you have. We collect only what is necessary to respond to your inquiries and operate the site.

1. Who We Are

This website is operated on behalf of the businesses collectively referenced as "Chunara Group of Companies." That term is a descriptive reference to a network of independently owned and operated businesses, not a single legal entity. For the purposes of this policy, "we," "us," and "our" refer to the site operators responsible for managing this website.

2. Information We Collect

Information you provide directly

  • Contact form submissions. When you use the contact form on this site, we collect the information you enter, which may include your name, email address, phone number, reason for contact, website URL, and message content.
  • Partnership inquiries. If you inquire about a franchise or partnership opportunity, additional business-related information you volunteer.
  • Email correspondence. If you email us directly, we retain the content of your message and our reply.

Information collected automatically

  • Log data. Our web server and hosting provider automatically record standard log information including IP address, browser type, operating system, referring URL, pages visited, and timestamps. This is standard for virtually all websites and is used for security, diagnostics, and analytics.
  • Cookies and similar technologies. See our Cookies Policy for details on what cookies this site sets, why, and how to control them.
  • Location (approximate). The Store Locator feature uses browser geolocation only if you actively request it. Approximate location may also be inferred from your IP address when you search by ZIP code.

Information from third parties

We do not purchase or receive marketing lists from third parties. If a franchisor, business partner, or member of the public sends us information about you (for example, forwarding a résumé), we may retain it as part of the original correspondence.

3. How We Use Information

  • To respond to your inquiries, questions, and correspondence.
  • To evaluate franchise, partnership, or investment inquiries.
  • To operate, maintain, secure, and improve the website.
  • To display the store locator with accurate results based on the ZIP code or city you enter.
  • To comply with legal obligations, respond to lawful requests, and protect our legal rights.
  • To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful activity.

We do not use your contact-form information for marketing communications unrelated to your inquiry, and we do not sell or rent it to third parties.

4. How We Share Information

We share personal information only in the following limited circumstances:

  • Within the network. Your inquiry may be forwarded to the specific business entity best equipped to respond (for example, a franchise-specific operating partner). Each such entity is independently responsible for its handling of your information.
  • Service providers. Vendors that host our website, deliver email, provide analytics, or perform similar services on our behalf. These providers are permitted to use personal information only to perform the services we have engaged them to provide.
  • Legal obligations. To comply with valid legal process, respond to lawful requests from public authorities, enforce our terms, protect our rights or property, or safeguard the safety of any person.
  • Business changes. In connection with a merger, acquisition, financing, or sale of any of the referenced businesses, subject to applicable law.

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

5. Cookies and Tracking

This site uses cookies and similar technologies for essential site functions (such as session management and security) and for basic analytics. Third-party services used on the site — including Google Maps for the store locator — may set their own cookies and are governed by their own privacy policies. See our Cookies Policy for full details and opt-out instructions.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by applicable law. Contact-form submissions are typically retained for up to 24 months after the correspondence is resolved, unless the interaction develops into an ongoing business relationship. Server log data is typically retained for up to 90 days.

7. Security

We use administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. These include TLS encryption for data in transit, rate limiting on the contact form, restricted access to hosting infrastructure, and honeypot fields to reduce automated abuse. No transmission or storage system, however, is 100% secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You have the following choices regarding your personal information:

  • Access, correct, or delete. Email info@chunaragroup.com to request access to, correction of, or deletion of the personal information you have submitted through this website.
  • Opt out of cookies. Most browsers let you control cookies through their settings. See our Cookies Policy for specifics.
  • Do Not Track. This site does not respond to browser "Do Not Track" signals because no consistent industry standard currently exists.

California residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act as amended by the CPRA, including the right to know what personal information is collected, the right to request deletion, the right to opt out of "sale" or "sharing" of personal information (we do not engage in either), and the right to non-discrimination for exercising these rights. Email us at info@chunaragroup.com to exercise any of these rights.

EU / UK / other jurisdictions

This website is directed to audiences in the United States. If you are located in the European Union, United Kingdom, or another jurisdiction with data-protection laws, contact us at the address above and we will make reasonable efforts to accommodate your rights request under applicable law.

9. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Transfers

This website is hosted in the United States. If you access the site from outside the United States, you consent to the transfer of your information to the United States and the processing of your information under this policy and U.S. law.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be noted at the top of this page along with a revised effective date. Continued use of the website after a change constitutes acceptance of the revised policy.

12. Contact

Questions or requests about this policy? Contact info@chunaragroup.com.

Last updated: July 20, 2026.

Questions about this policy? Contact us at info@chunaragroup.com.

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The term “Chunara Group of Companies” is used as a descriptive reference to various business ventures in which members of the Chunara family and their partners hold ownership interests. It is not a parent company, holding company, or operating entity. Rather, it reflects a network of independently owned and operated businesses and investments.